About
Small agencies shouldn’t have to choose between sleep and a tenant’s flooded laundry.
Why we built it
Boutique property managers often run their whole business from one mobile. When they’re at an inspection, driving, or asleep, calls go to voicemail. A tenant with a burst pipe doesn’t leave a message; they keep calling, or they call a plumber themselves.
Answering services can take a message, but they don’t know your properties, can’t tell a dripping tap from a flooded unit, and can’t promise that anyone will actually see the message.
AI Frontdesk does the part of the job that has to happen right away: answer, write it down properly, and get anything urgent to a person who confirms they have it. Everything else is ready for the morning.
An assistant that admits “no one has confirmed yet” is more useful than one that sounds reassuring.
Who we are
AI Frontdesk is made in Sydney by Avatarium, which builds voice and avatar technology. We’re starting with a small number of residential property managers in New South Wales, working through every call with them before we grow.